FAQ’s

Some frequently asked questions and answers:

 

1) I’ve purchased a course but not received any materials. What should I do?

We aim to deliver course materials to purchasers within 48 hours of purchase. If you’ve not received your materials within this timeframe, and bearing in mind our office hours are 9am to 5pm (UK time) Monday to Friday, first check your email spam/junk folder. In almost all cases where we’ve been contacted by a purchaser with this query it has transpired that our email has been filtered into this folder. If you’ve checked this and still can’t find our email then please email us.

2) Can you give me some advice about a specific situation I’m in?

I am not currently taking on new clients. When I’m available for readings a purchase page will be listed in the menu at the top of this web site. Please note that I do not provide any personal astrological services for free.

3) Do you have a waiting list for readings?

My waiting list is currently closed.

4) How much are your prices in my local currency?

You can check amounts in your local currency using this on-line currency converter.  Additionally, PayPal will advise you of the cost in your own currency prior to completing the purchase. Please note that the PayPal exchange rate may differ slightly from the currency converter one.

5) Can I pay you in my own currency?

I only receive payment for products and services in British Pounds, but PayPal will advise you of the cost in your own currency before you complete your purchase.

6) Must I have a PayPal account in order to purchase your course or readings?

No. If you do not have a PayPal account and don’t want to set one up you can choose the ‘Pay with a Debit or Credit Card’ option on the PayPal payment page once you have ordered from my web site. This will enable you to pay by card without setting up a PayPal account.

7) Does the self study course include any tutor support?

No. The self study course does not come with tutor support. It contains all the resources you need to study astrology at an introductory level. I do offer a tutored course. You can read more about it here.

If you have a question which isn’t covered here please contact me.